PAYMENT
We accept all major credit and debit cards via PayPal for safe and secure transactions.
The exchange rates shown on this site are approximate. The actual amount charged will be based on the current exchange rate set by your bank and the payment gateway. Please review and confirm your billing details carefully before proceeding with payment.
If you encounter any issues during checkout or have questions regarding payment, feel free to get in touch.
SHIPPING
All items are made to order.
Art prints will be shipped within 1 week, and scarves within 2 weeks.
International shipping is available to most countries worldwide. Delivery typically takes 10–15 working days, depending on the destination and local customs processing times.
Once your order has been shipped, a tracking number will be provided via email so you can follow your parcel’s journey. Please note that delivery timelines may vary during peak seasons, public holidays, or unforeseen courier delays.
International Duties & Taxes
For international orders, please be aware that any import duties, taxes, or customs fees imposed by your country are the responsibility of the recipient.
Self Pick-Up & Local Delivery
If you prefer self pick-up or local delivery (Grab or Lalamove), this option is available within Selangor and Kuala Lumpur. Please leave a note at checkout.
You may arrange your own local delivery. Please note that any delivery charges will be borne by the customer.
If you need your order urgently, please feel free to get in touch for assistance.
RETURN POLICY
Please ensure that you have selected the correct size, colour, and price before making your purchase, as multiple options are available for each item. Kindly review your order carefully to avoid disappointment.
If you receive a faulty or damaged item, please contact me within 3 days of receiving your order so that I can arrange a replacement for you.
Personalised fashion illustrations and custom-size art prints are non-returnable and non-refundable, as each piece is uniquely created for you.
